TI - GSD & NOC Helpdesk / T2 Service
Chennai (Onsite)
Job Location
0
Positions
0
Experience
Job Description :
- Strong experience in supporting Windows \ MAC operating system, Core endpoint Applications, hardware and peripherals and mobile device
- Basic troubleshooting knowledge on Mobile device knowledge (Intune)
- Awareness of AD\ Azure fundamentals \ MFA \O365
- Strong troubleshooting and problem-solving skills
- Ability to write detailed reports and procedures
- Excellent oral and written communication skills in the English language.
- Awareness of ITIL \ Service Now