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TI - GSD & NOC Helpdesk / T2 Service

Chennai (Onsite)

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Job Description :

  • Strong experience in supporting Windows \ MAC operating system, Core endpoint Applications, hardware and peripherals and mobile device
  • Basic troubleshooting knowledge on Mobile device knowledge (Intune)
  • Awareness of AD\ Azure fundamentals \ MFA \O365
  • Strong troubleshooting and problem-solving skills
  • Ability to write detailed reports and procedures
  • Excellent oral and written communication skills in the English language.
  • Awareness of ITIL \ Service Now

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