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TI - GSD & NOC Helpdesk / T2 Service
Chennai (Onsite)
Job Location
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Positions
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Experience
Job Description :
- Strong experience in supporting Windows \ MAC operating system, Core endpoint Applications, hardware and peripherals and mobile device
- Basic troubleshooting knowledge on Mobile device knowledge (Intune)
- Awareness of AD\ Azure fundamentals \ MFA \O365
- Strong troubleshooting and problem-solving skills
- Ability to write detailed reports and procedures
- Excellent oral and written communication skills in the English language.
- Awareness of ITIL \ Service Now
